Cloud Call Center Solutions

    • Automate call flow
    • Comprehensive call analytics
    • Integrate your CRM tool
    • 24x7 Customer support

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    Our Comprehensive Cloud Call Center Solutions

    Leverage YashRetail’s highly advanced Cloud Call Center solutions to enhance efficiency, boost productivity & gain real-time analytics.

    Expand your customer reach with our seamless Cloud Call Center Solutions.

    IVR Solutions

    Interactive Voice Response to handle calls with reduced human dependency.

    Cloud Call Centre

    This solution is to provide complete call centre solution on the cloud where you can track, record all of your customer support executives in real time along with advanced agent & Break module.

    Voice Broadcast

    Desk Voice is a cloud-based transactional auto voice broadcast solution which helps companies to send recorded voice messages to multiple phone numbers simultaneously.

    Advanced Features of Our Cloud Call Center Solutions

    Improve your customer retention by 90% with our solutions. Also, ease your remote working with our inbuilt employee monitoring system.

    Virtual Number

    Virtual Number is designed especially for businesses to help them intelligently manage callers and for automate self-service options including time based schedule, agent break, deep call analytics.

    Toll-Free-Number

    Enable your customers to call you free to contact & track and record every call which they have made 24*7 with advance call analytics & routing strategies and sticky functionality.

    Auto Voice Dialer

    It can be used to interact with your existing customers, through call patching with your support team automatically, with the agent first, and then to your customer for a call patch.

    Softphone Integration

    Web Real-time Communications (WebRTC) is an open-source standard for integrating call centre functionality into web-based applications. Since it works on laptops, desktops, and mobile devices, it is better suited for workers who perform their jobs remotely.

    Missed Call Solutions

    Desk Ring is a cloud-based missed call alert service, which helps companies to organize Vote and Poll system, Get instant feedback and help to track lead generation activities.

    Voice Auto Survey

    Collect valuable feedback from your existing customer database and analyze their satisfaction from service through our Bulk auto survey and individual feedback survey feature.

    Mini Lead CRM

    Use our In-build Mini CRM with live call screen to add, edit and view existing saved customers in the platform as well to as to upload, download all customers list with details.

    App/Platform Based Click-to-Call

    Desk Click is a cloud-based Click to Call solution which helps companies to get connected with their website or app visitors in real-time, without actually dialing the number.

    Trusted by More Than 1000+ Businesses

    10M

    Voice Call/Month

    1000+

    Services Deployed

    20,000+

    Support agents using our platform daily

    100M

    Bulk Messages P.A

    Why Choose Yashretail?

    • Multi-level Security Protocols To Keep Data Safe & Confidential.
    • Honest & Transparent Pricing.
    • Simple & Pay as You Go Model.
    • Flexibility to Choose Setup asPer Requirements.
    • Elegant, Clean & SleekControl Panel.
    • Powerful REST APIs Built ForDevelopers.